FAQ

Unable to upload an advertisement…

  • You are not registered on this site.
    Before being able to upload an ad, you must first create an account. Click the ‘register’ button and follow the instructions. Do not forget to confirm your account by clicking the link sent to you by email. Now you may proceed. Please re-enter your email address and password and you are ready to advertise. NOTE: If you already are a registered member of the CitroExpert site, you can get access with the data you entered there before.
  • You are not logged in.
    Please enter your email address and password first. Refer to the white fields in the upper right corner. NOTE: If you already are a registered member of the CitroExpert site, you can get access with the data you entered there before.

Unable to log in…

  • Before being able to log in and upload an ad, you must first be registered by creating an account (see above).
  • Already registered? Perhaps you have entered your data incorrectly. Please try again.
  • Use the email address that you entered to register and create your account.
  • You did enter your data correctly? Restart your browser and try again.

I forgot my password…

Click the white words log in (upper right corner) and you will find a number of fields including a button labeled password forgotten. Click here, enter your email address and click send. You will now receive an email with a new random password. Use this password to log in, go to your user name in white lettering in the upper right corner of the home page.
Here you can change the random password into a new password of your choice.


I want to change my password or email address…

First log in with your current email address and password.
Then go to your user name in the upper right corner of the home page and click change user data.
Enter a new password at change password. Re-enter your new password and click confirm changes.


 I forgot my email address…

The email address you entered at the time of registering is unique and connected to your ads and data. For privacy and safety reasons email addresses cannot be requested. There is nothing you can do but to register again with another email address.


Unable to upload photographs…

The files you try to upload may be too large. The maximum file size is 6 MB per photo.
The file type must be jpg with a preferable resolution of 72 dpi.
NOTE: upload time will be very long or impossible with higher resolution photos.
You may upload 5 photos for free, the next 5 photos will cost you 5 euro.
TIP: upload your most impressive photo first, so it will stand out on the home page.


How do I change or remove my ad?

First log in. Then click your user name in the upper right corner and click my ads.
NOTE: ads will be visible at LeCitroMarché for a maximum period of 2 months.

 


 LeCitroMarché is a brand name of Jansz Holding BV, registered in Zeist (NL).
Chamber of Commerce Utrecht 30165522
VAT NL-809090879B02 
IBAN NL07 INGB 0000 952 1608
BIC INGBNL2A
Email info@lecitromarche.com